Privacy Policy
Your privacy matters to us. Learn how Quratrori protects and handles your personal information.
Introduction
Welcome to Quratrori Game Development Co. ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quratrori.com and use our gaming services.
This policy applies to all information collected through our website, mobile applications, gaming platforms, and any related services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. We will notify users of any material changes through our website or other appropriate means.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Account Information: Username, email address, password, profile picture
- Gaming Profile: Game preferences, achievement data, play history, in-game purchases
- Contact Information: Full name, phone number, mailing address
- Payment Information: Billing address, payment method details (processed securely through third-party providers)
- Communication Data: Messages sent to our support team, feedback, survey responses
Technical Information
When you use our Services, we automatically collect certain technical information:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Pages visited, time spent on features, click patterns, referring websites
- Log Data: IP address, browser type, access times, crash reports
- Location Data: General geographic location (city/country level) for service optimization
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. Our Cookie Policy provides detailed information about these technologies and your choices regarding them.
How We Use Your Information
We use the collected information for the following purposes:
Service Provision
- • Create and manage user accounts
- • Provide gaming services and features
- • Process transactions and payments
- • Deliver customer support
Personalization
- • Customize game content and recommendations
- • Remember user preferences
- • Provide targeted content
- • Improve user experience
Communication
- • Send service notifications
- • Respond to inquiries
- • Provide updates and news
- • Conduct surveys and research
Legal and Security
- • Comply with legal obligations
- • Protect against fraud and abuse
- • Enforce our terms of service
- • Maintain platform security
Information Sharing and Disclosure
We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our platform, processing payments, analyzing usage, and providing customer support. These providers are bound by strict confidentiality agreements.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.
Consent
We may share your information with your explicit consent or as otherwise disclosed at the time of collection.
Data Security
We implement comprehensive security measures to protect your personal information:
Security Measures
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Secure server infrastructure
- • Regular security audits and updates
- • Access controls and authentication
Organizational Measures
- • Employee privacy training
- • Data handling protocols
- • Incident response procedures
- • Regular backup and recovery
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to continuously improving our security measures.
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Portability
Request a copy of the personal information we hold about you and receive it in a portable format.
Correction
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information, subject to certain legal limitations.
Restriction
Request restriction of processing of your personal information in certain circumstances.
Objection
Object to processing of your personal information for marketing or other purposes.
Withdrawal
Withdraw consent for processing where consent was the legal basis.
How to Exercise Your Rights: To exercise any of these rights, please contact us at info@quratrori.com or through our contact form. We will respond to your request within 30 days.
International Data Transfers
Our services are operated from South Korea, and your information may be transferred to and processed in countries other than your own. When we transfer your information internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by relevant authorities
- Adequacy decisions where available
- Other appropriate safeguards as required by applicable law
By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
For users between 13 and 18 years of age, we require parental consent for certain activities and provide additional protections for their personal information.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention practices include:
- Account Information: Retained while your account is active and for a reasonable period after account closure
- Gaming Data: Retained to maintain game history and achievements, subject to your deletion requests
- Transaction Records: Retained for legal and financial record-keeping requirements
- Support Communications: Retained to improve our services and resolve future issues
When information is no longer needed, we securely delete or anonymize it according to our data retention policies.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Quratrori Game Development Co.
Address:
Sinchon-ro 191
Daejeon, South Korea
Phone: +82 10-8835-6961
Email: info@quratrori.com
Hours: Mon-Fri: 9:00-18:00 (KST)
Data Protection Officer
For privacy-related inquiries and to exercise your rights, you can also contact our Data Protection Officer directly at:
Email: privacy@quratrori.com
Subject Line: Privacy Rights Request
We are committed to resolving any privacy concerns you may have. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes:
- We will post the updated policy on our website with a new "Last Updated" date
- We may notify you via email or prominent notice on our Services
- For significant changes, we may request your acknowledgment
- Your continued use of the Services after the changes take effect constitutes acceptance of the updated policy
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
Related Policies
This Privacy Policy should be read in conjunction with our other relevant policies:
Need Help or Have Questions?
Our team is here to assist you with any privacy concerns or questions about your data.
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